Lost words

Scent notes :- amber,floral notes,citrus,sweet,wood

‎مكونات العطر: - العنبر، روائح الزهور، الحمضيات، الحلو، الخشب

Return and Refund Policy

Thank you for shopping with us. We want to ensure your satisfaction with every purchase. Please read our policy regarding returns and refunds carefully.
Returns:
We accept returns within two days of the purchase date. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Refunds:
If you are dissatisfied with your purchase and wish to receive a refund, please contact our customer service team within two days of receiving your item. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

Non-Refundable Items:
Please note that we do not accept returns or issue refunds for the following:
* Items that have been used
* Items not in their original condition, damaged, or missing parts for reasons not due to our error

Refund Process:
If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 days.
No Return if Order Paid Completely:
Orders that have been paid in full are not eligible for return. Once an order has been paid for entirely, we are unable to issue refunds or accept returns, except in cases of product defects or errors on our part.
Contact Us:
If you have any questions about our return and refund policy, please contact us at instagram @dualistic.ae

Feel free to customize this policy according to your specific business needs and legal requirements. Additionally, it's always a good idea to consult with legal professionals to ensure your policy complies with relevant laws and regulations in your jurisdiction.